Lead service operations across all branches within the Northeast Region, driving customer responsiveness, technician productivity, quality, safety, workforce development, and overall service performance.
Locations (6)
Albany, New York, United States
Newburgh, New York, United States
Champlain, New York, United States
Colchester, Vermont, United States
South Royalton, Vermont, United States
Bow, New Hampshire, United States
Compensation
Pay: $130,000 to $200,000 per year
Responsibilities
Own service operating performance across all branches in the region and directly lead each Branch Service Manager to achieve operational, financial, and customer service objectives.
Be accountable for customer responsiveness, technician productivity, utilization, turnaround time, quality, warranty recovery and service cost performance.
Ensure consistent execution of enterprise service standards, systems, safety requirements, OEM certifications and technical procedures.
Drive regional service financial performance through labor sales growth, warranty recovery, technician productivity, service absorption, expense management, and effective utilization of service resources.
Allocate service leadership attention and technical resources across branches based on customer needs, workload and operational performance.
Lead service operations across all branches within the Southeast Region, driving customer responsiveness, technician productivity, quality, safety, workforce development, and overall service performance.
Locations (4)
Pennsville, New Jersey, United States
Clarksburg, New Jersey, United States
Allentown, Pennsylvania, United States
Lancaster, Pennsylvania, United States
Compensation
Pay: $130,000 to $200,000 per year
Responsibilities
Own service operating performance across all branches in the region and directly lead each Branch Service Manager to achieve operational, financial, and customer service objectives.
Assistant Plant Manager responsible for supervising production supervisors and plant employees, ensuring compliance, safety, quality, and operational efficiency at Unitex’s facility in Lawrence, MA.
Compensation
The salary range for this position is $75,000 to $82,000 per year.
Responsibilities
Maintain individual and department performance at established standards
Supervise and direct a diverse task assortment across 4 Production Supervisors and an extensive team of plant employees
Ensure all processes meet internal Unitex policies and procedures by conducting consistent compliance checks
Implement successful learning and development initiatives to enhance performance across the entire team
Oversee health and safety operations across the plant
Be accountable for customer responsiveness, technician productivity, utilization, turnaround time, quality, warranty recovery and service cost performance.
Ensure consistent execution of enterprise service standards, systems, safety requirements, OEM certifications and technical procedures.
Drive regional service financial performance through labor sales growth, warranty recovery, technician productivity, service absorption, expense management, and effective utilization of service resources.
Allocate service leadership attention and technical resources across branches based on customer needs, workload and operational performance.
Assistant Plant/Manufacturing ManagerUnitex · Lawrence, US
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