As a Customer Success Account Manager (CSAM), you'll build trusted relationships, drive measurable business outcomes, and help customers realize the full value of their Microsoft investments, creating lasting impact for their business and beyond.
The typical base pay range for this role across Austria is € 91,000.00 - € 182,900.00 per year.
- Build and maintain trusted relationships with customer stakeholders and Microsoft teams to support customer success and drive positive business outcomes.
- Lead stakeholder and priority alignment activities within assigned accounts, helping customers connect business objectives to actionable success strategies and measurable outcomes.
- Develop and execute Customer Success Plans, monitor progress against goals, and drive accountability for agreed-upon actions and commitments.
- Drive activities that strengthen customer health, accelerate cloud adoption, and advance AI transformation by coordinating execution across Microsoft, partners, and customer stakeholders.
- Orchestrate Success Management Services delivery, including Success Programs, governance reviews, and customer engagements that help realize value from Microsoft investments.
- Bachelor's Degree
- Master Degree in Business
- Master Degree in Sociology
- Master Degree in Psychology
- Master Degree in Computer Science
