- United States
- Contract · Senior
Senior Level 3 escalation and technical support for distributed antenna systems and private LTE/CBRS platforms in healthcare and enterprise deployments.
Responsibilities
- Provide Level 3 escalation support for complex DAS and in-building wireless incidents
- Diagnose and resolve faults involving RF performance, fiber and coaxial infrastructure, system hardware, software, and management connectivity
- Support and troubleshoot private LTE and CBRS deployments
- Own the full incident lifecycle in ServiceNow
- Lead technical coordination with OEMs and carriers
Requirements
- Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field
- Nice to have: OEM certifications from CommScope, Corning, SOLiD, JMA
- Nice to have: CBRS or private LTE certifications from Celona, Ericsson, Nokia
- Nice to have: Experience supporting DAS in healthcare environments
- Nice to have: Experience with structured cabling and field validation methods