- Peabody, Massachusetts, United States
- On-site
- Full-time · Executive
- 5–7 years
Supports Bridgewell's mission by utilizing data to ensure that quality services are being provided across the agency. The VP of Quality leads company initiatives to ensure high-quality service delivery, strict regulatory compliance, and continuous operational improvement.
Responsibilities
- Participate in the Operations Team and works in collaboration with the rest of the Vice – Presidents on identifying trends, problem solving, special projects and other initiatives.
- Provide leadership, management, and support to the Quality Department and its staff.
- Provide direct supervision to the Director of Client Relations and the Quality Support Specialist.
- Leads the Universal Team and serves as the primary liaison to the Leadership Team.
- Design and execute a comprehensive, data-driven agency-wide QA/QI strategy aligned with regulatory standards and organizational goals.
Requirements
- Bachelor's degree in human services or related field
- Master's degree in human services or related field preferred
- Nice to have: Five years working in a human service organization