- Birmingham, Alabama, United States
- On-site
- Contract
- $21–$23 per hour
- 3+ years
Serve as the primary point of contact for owner inquiries via phone, email, and digital channels.
Compensation
The pay range for this position is $21.00 - $23.00/hr.
Responsibilities
- Research and resolve a wide range of inquiries
- Accurately document all interactions within the case management system
- Proactively follow up on open or unresolved cases
- Partner cross-functionally with Land, Accounting, Marketing, and Operations teams
- Identify and escalate systemic issues, recurring inquiries, and process breakdowns