- Hyderabad, Telangana, India
- Manager
- 2–5 years
Responsible for operations and maintenance of Circle Data Core nodes along with CLOUD infra which includes fault handling, managing system uptime, performing routine O&M activities, complaints analysis, support configuration changes and new implementations/Expansion, KPI analysis, and coordination with different functions.
Responsibilities
- Own end-to-end availability of Data Core platforms (MME, SPGW, EPDG, PCRF, DNS, FW, CGF/CGNAT and associated Cloud infrastructure) emergency handling.
- Carry out preventive and periodic maintenance, disaster recovery preparedness, backup availability, Attend HW and SW faults.
- Coordinate with planning, SNOC and central operation team for raising CR, impact analysis, scheduling, carry out pre / post testing, KPI analysis and deviation analysis in coordination with CR owner and CHM team.
- On field support for software upgrades, patch deployment, feature activation, licensing and capacity expansion.
- Extract and analyze circle DATA customer experience KPIs including all KPI of MME, SPGW, PCRF, EPDG, DNS, FW etc. work on customer, enterprise and VIP complaints.
Requirements
- B.E./B.Tech – Electronics and Telecommunications