- Bedford, Massachusetts, United States
- Manager
- $180K–$225K per year
- 5+ years
Lead the vision, strategy, performance, and transformation of the global service organization supporting Werfen's Acute Care Diagnostics and Hemostasis businesses.
Compensation
The annual base salary range for this role is currently $180,000 to $225,000.
Responsibilities
- Develop and execute a comprehensive global service strategy aligned with Werfen's growth objectives
- Lead the implementation of strategic initiatives emerging from the Global Service Workshop
- Define and drive a roadmap to modernize service delivery through digital technologies, connected instruments, predictive analytics, remote diagnostics, knowledge management, and automation
- Establish service as a strategic differentiator and competitive advantage for Werfen
- Drive a culture of continuous improvement focused on operational excellence, customer outcomes, and employee engagement
Requirements
- Bachelor's Degree in Engineering, Business, Life Sciences, Medical Technology, or related field
- MBA or advanced degree preferred
- Nice to have: Lean Six Sigma certification
- Nice to have: Continuous Improvement certification