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1–2 jobs· newest first

Customer Service RepresentativeNew
DPDHL · Milton, Canada
$24–$24Full-time
Customer Service RepresentativeNew
DHL (Supply Chain) · Milton, Canada
$24–$24Full-time

+10K new in the last hour

Customer Service Representative

DPDHL · Posted Nov 10, 2026

Milton, Ontario, Canada
Full-time
$24–$24 per hour
0+ years

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Apply on careers page

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Compensation

Pay: $23.50 per hour

Responsibilities

Process customer orders, inquiries, and requests accurately and efficiently.
Communicate with customers via phone, email, and in person.
Resolve customer complaints and escalations in a professional manner.
Track and update order status, shipments, and inventory information.
Coordinate with warehouse, transportation, inventory, and operations teams.

Requirements

High School Diploma or Equivalent
Nice to have: 0-12 months of warehouse experience

Skills

Understanding of warehouse and logistics operations Knowledge of inventory management processes Familiarity with transportation and shipping documentation Experience using Warehouse Management Systems (WMS) and ERP systems (SAP, JDA, Manhattan, etc.)Understanding of customer service principles and service level agreements (SLAs)Strong verbal and written communication skills Excellent customer service and conflict-resolution abilities Strong problem-solving and decision-making skills Ability to manage multiple priorities in a fast-paced environment Attention to detail and high level of accuracy Strong organizational and time-management skills Proficiency in Microsoft Office (Excel, Outlook, Word, Teams)Data entry and reporting capabilities Microsoft Office Warehouse Management Systems ERP systems (SAP, JDA, Manhattan)

Benefits

Medical and dental coverage
Long-Term Disability
Basic life and AD&D insurance
Short-term disability
Retirement: DCPP, RRSP and TFSA savings plans

See full job description

Customer Service Representative

DHL (Supply Chain) · Posted Nov 10, 2026

Milton, Ontario, Canada
Full-time
$24–$24 per hour
0+ years

Apply with RefersoAI Apply on careers page

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Compensation

Pay: $23.50 per hour

Responsibilities

Process customer orders, inquiries, and requests accurately and efficiently
Communicate with customers via phone, email, and in person
Resolve customer complaints and escalations in a professional manner
Track and update order status, shipments, and inventory information
Coordinate with warehouse, transportation, inventory, and operations teams

Requirements

High School Diploma or Equivalent

Skills

Understanding of warehouse and logistics operations Knowledge of inventory management processes Familiarity with transportation and shipping documentation Experience using Warehouse Management Systems (WMS) and ERP systems (SAP, JDA, Manhattan, etc.)

Understanding of customer service principles and service level agreements (SLAs)

Strong verbal and written communication skills

Excellent customer service and conflict-resolution abilities

Strong problem-solving and decision-making skills

Ability to manage multiple priorities in a fast-paced environment

Attention to detail and high level of accuracy

Strong organizational and time-management skills

Proficiency in Microsoft Office (Excel, Outlook, Word, Teams)

Data entry and reporting capabilities

Microsoft Office

Warehouse Management Systems

ERP systems (SAP, JDA, Manhattan)

Benefits

Medical and dental coverage
Long-Term Disability
Basic life and AD&D insurance
Short-term disability
Retirement: DCPP, RRSP and TFSA savings plans

See full job description