Technical Product Support Engineer - Mobile Apps & Cybersecurity (India)
Zimperium · Posted Nov 12, 2026
- Remote, India
- Remote
- 5+ years
Provide technical support for mobile application protection solutions, diagnosing and resolving customer issues and collaborating with cross‑functional teams.
Responsibilities
- Provide technical support for Android applications, identifying and resolving issues in a timely manner
- Collaborate with cross‑functional teams to troubleshoot and resolve complex technical issues
- Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles
- Maintain a high level of customer satisfaction through timely updates and issue resolution within SLAs
Requirements
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or an equivalent engineering degree