- Pimpri-Chinchwad, Maharashtra, India
- Hybrid
- Full-time · Senior
- 3–4 years
Senior Support Engineer, ERP role focused on delivering exceptional technical support for QAD and Progress products.
Compensation
Compensation packages based on experience and desired skill set
Responsibilities
- Diagnose and resolve technical issues
- Ensure seamless installations, upgrades, and configurations of QAD products
- Perform Progress DBA tasks including database optimization, backups, and troubleshooting
- Create and maintain detailed documentation of issues and resolutions
- Collaborate with team leads, peers, and cross-functional teams
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or a related field