Supports day‑to‑day administration of the Credit Union's consumer loan portfolio by processing loan servicing activities, maintaining accurate loan and collateral records, researching account issues, and resolving operational requests.
- Coordinates vehicle title, lien, and related loan documentation activities, including lien placement, lien releases, title review, and loan servicing documentation
- Processes consumer loan servicing transactions, including payments, payoffs, refunds, and related servicing requests
- Processes Guaranteed Asset Protection (GAP), debt protection, life, unemployment, and other loan protection claims
- Processes dealer payoffs, insurance payments, and other financial transactions related to consumer loan servicing
- Maintains working knowledge across departmental functions and shares knowledge with team members to support coverage and continuity
- High school diploma or equivalent
- Nice to have: degree or specialized training in finance, business administration, accounting, banking, consumer lending
Loan Servicing Rep IIIAmeriCU Credit Union · Rome, US
Consumer Loan Servicing Support SpecialistTogether Credit Union · St. Louis, US