- Sant Cugat del Vallès, Catalonia, Spain
- 2+ years
Software Engineer in Post Market Quality (PMQ) handling medical software complaints and root cause analysis for Roche’s Digital Solutions.
Responsibilities
- Handle complex medical software complaints, safety issues, and product inquiries
- Manage entire case lifecycle from creation to resolution
- Investigate software failures and perform root cause analysis
- Collaborate with on-site trouble‑shooting team and development department
- Escalate unresolved cases to development
Requirements
- Bachelor's degree in Computer Science or an IT related field
- Nice to have: Experience with data analytics
- Nice to have: Automation skills