- Toronto, Ontario, Canada
- Full-time
- $85K–$108K per year
- 4+ years
Provide frontline technical support and training to staff and faculty using SGS-managed applications and institutional systems, manage user access rights, and maintain database accuracy through queries and reporting.
Compensation
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Responsibilities
- Training end-users on procedures and the use of supported IT systems
- Troubleshooting and resolving technical issues
- Configuring system features and applications
- Executing assigned tasks according to production schedules and project plans
- Running queries to gather data and generating reports
Requirements
- Bachelor's Degree