Lead and coach a Salesforce Platform and DevOps team, owning the Copado CI/CD pipeline, release governance, and platform health across Cigna International Markets’ Salesforce organisations.
Responsibilities
Lead, coach and develop the Salesforce Platform and DevOps team
Own the design, operation, security, resilience and roadmap of the Salesforce Copado CI/CD DevOps pipeline
Establish and enforce DevSecOps standards across scrum teams
Maintain holistic view of Salesforce org health
Own Salesforce and OmniStudio release and upgrade processes
Requirements
Bachelor’s degree in Computer Science or a related discipline
Nice to have: Salesforce Administrator certification
Nice to have: Platform App Builder certification
Nice to have: Copado Fundamentals I or II certification
Front end the design, development, integrations, administration and continuous enhancement of the ServiceNow ITSM platform for the Bank, ensuring alignment with business objectives, RBI directions, information security policies, audit expectations and enterprise governance standards.
Configure and develop ITSM applications and workflows.
Build business rules, client scripts, UI policies, catalogue items and automations.
Develop integrations with enterprise applications.
Support incident resolution and root cause analysis.
