- Remote
- Remote
- Full-time
- $85K–$144K per year
Build and maintain trusted advisor relationships with customers, drive adoption of GitLab’s DevSecOps platform, lead workshops, translate product usage data into actionable recommendations, and collaborate with cross‑functional teams to support customer success.
Compensation
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $85,200—$144,000 USD
Responsibilities
- Build and maintain a trusted advisor relationship with each assigned customer, focusing on adoption, measurable outcomes, and long‑term satisfaction with GitLab.
- Assist customers with expert deployment guidance, operational best practices, and establishing a GitLab Center of Excellence within their organization.
- Lead and participate in workshops to help customers understand and use the full value of the GitLab solution across their software development lifecycle.
- Measure and monitor customers’ progress against critical and key performance indicators, and share insights with GitLab account stakeholders and customer sponsors and executives.
- Translate customer product usage data into clear, actionable recommendations that drive adoption and expansion of GitLab within customer environments.