- Speke, England, United Kingdom +1 more
- Full-time
- £28K–£28K per year
Provide support to customers across phone, email and digital platforms, manage CRM records, resolve issues and maintain customer relations for a UK housing association.
Locations (2)
- Speke, England, United Kingdom
- Liverpool, England, United Kingdom
Compensation
Salary: £27,726.42 (£30,472.75 is achieved after 12months successful performance in the role)
Responsibilities
- Provide support to customers via phone, email and digital platforms
- Think on your feet to solve problems ensuring best outcomes for tenants
- Collaborate with internal and external teams for effective outcomes
- Handle challenging calls including complaints
- Accurately record and maintain customer records on CRM system