Director of Product Management & Global Operations
Thermo Fisher Scientific · Posted Nov 10, 2026
- Tewksbury, Massachusetts, United States
- On-site
- Full-time · Manager
- $165K–$200K per year
- 15+ years
Lead global strategy, governance, and operational frameworks for Thermo Fisher Scientific’s service organization, ensuring scalable, industry-leading service delivery across all regions.
Compensation
The salary range estimated for this position based in Massachusetts is $165,000.00–$200,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
Responsibilities
- Define and execute global strategy for service capabilities
- Develop enterprise standards to improve service consistency and customer experience
- Build scalable operational frameworks supporting growth and digital transformation
- Establish governance for global service capabilities and operational excellence
- Lead global governance of service lifecycle management from NPI through EOL
Requirements
- Bachelor's degree in Business, Engineering, Life Sciences, or related field
- MBA or Master's degree
- Nice to have: Experience leading enterprise service capabilities within complex global matrix organizations
- Nice to have: Experience leading organizational transformation and enterprise change initiatives