- Willmar, Minnesota, United States
- $17–$21 per hour
Patient Care Coordinator
Compensation
Compensation: $17 - $21/hour + eligibility for a monthly incentive program based on clinic performance
Responsibilities
- Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
- Scheduling, screening, and confirming new appointments through inbound and outbound calling.
- Provide customer resolution to any concerns or questions.
- Communicate all relevant customer information to the Hearing Care Professional
- Collect and record customer payments.