Addiction and Mental Health Worker, ReachOut/988
CMHA Thames Valley Addiction and Mental Health Services · Posted Nov 9, 2026
- London, Ontario, Canada
- On-site
- Contract · Associate
- CA$27–CA$37 per hour
- 3+ years
Support individuals through phone, text and webchat who are struggling with mental health and/or addictions, providing crisis support, assessment, referrals and resources.
Compensation
Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated). Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated). Premiums of $2.00 per hour will be applied for eligible Evening/Night (8:00pm – 7:00am) and Weekend Shifts.
Responsibilities
- Establish therapeutic relationships
- Operate from a trauma and violence informed perspective
- Complete mental health assessments
- Assess social and environmental factors
- Identify risk factors
Requirements
- College Diploma or University Degree in a mental health or addictions related field
- Minimum of 3 years of experience in a direct-service role and some post-secondary education in a mental health or addictions related field
- Nice to have: Training in crisis intervention and resolution including ASIST
- Nice to have: First Aid/CPR certification
- Nice to have: Three years’ experience within addiction and/or mental health services