Discord Community Moderation jobs

Managed Services Lead, Community & Player Operations

Jobgether · Posted Nov 9, 2026

Remote, Canada
Remote
Contract · Mid
4+ years

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Lead the development and delivery of a new managed services offering designed to help game studios strengthen their player operations and community engagement.

Compensation

Competitive hourly contract rate, reflecting experience and expertise.

Responsibilities

Lead end-to-end player operations for multiple game studios, managing playtests through the platform, including test flows, surveys, NDAs, invitation waves, player communications, and post-test follow-ups.
Develop and schedule effective player communications, monitor engagement and conversion metrics at every stage, and optimize campaigns to improve participation and results.
Analyze playtest data, player feedback, and community sentiment to deliver actionable insights and clear performance reports to studio teams.
Coordinate player recruitment initiatives in collaboration with internal teams, leveraging existing player networks and paid acquisition campaigns.
Establish, restructure, and manage Discord communities, including server architecture, roles, permissions, bots, onboarding processes, and community guidelines.

Requirements

Nice to have: Consulting experience
Nice to have: Agency environment experience
Nice to have: Player acquisition
Nice to have: Creator program development

Skills

Community Management

Managed Services Lead, Community & Player Operations

Managed Services Lead, Community & Player Operations

Compensation

Responsibilities

Requirements

Skills

Benefits

Managed Services Lead, Community & Player Operations

Compensation

Responsibilities

Requirements

Skills

Benefits