- Targu Mures, Mureș County, Romania
- Associate
Play a key role in protecting WebBeds’ commercial performance by identifying, investigating, and resolving transaction discrepancies before they develop into disputes, losses, or operational issues.
Responsibilities
- Monitor and manage transaction quality alerts across reconciliation and operational systems
- Investigate transaction discrepancies, including booking, supplier, client, rate, cancellation, refund, commission, margin, and data-related issues
- Resolve discrepancies proactively to prevent disputes, chargebacks, financial losses, supplier claims, and client complaints
- Identify material risks, recurring issues, and unresolved discrepancies, escalating concerns to the appropriate stakeholders
- Work closely with suppliers, clients, and internal teams to validate issues, gather evidence, agree corrective actions, and prevent repeat occurrences
Requirements
- Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent professional experience
- Nice to have: Process improvement
- Nice to have: Automation initiatives
- Nice to have: Operational risk management