- Annapolis, Maryland, United States
- Part-time
- 1+ years
Provide ID Card and CAC services to U.S. Navy personnel and related stakeholders at Navy installations.
Responsibilities
- Deliver ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
- Perform as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensure inputted data for accuracy and correctness.
- Verify the identity and eligibility of authorized DoD beneficiaries, issue DoD Identification Cards and perform DEERS updates in accordance with DoD regulations and AFI 36-3026.
- Operate and maintain RAPIDS workstations, process CACs, assist customers with questions concerning identification card eligibility, application requirements and DEERS, and answer telephone inquiries.
- Accomplish DEERS enrollment and updates for all eligible beneficiaries, reconcile erroneous DEERS information, perform PIN resets, verifying and updating PKI certificates, and provide other ICA services as necessary.
Requirements
- High School diploma or equivalent