- Morrisville, North Carolina, United States
- Senior
- $129K–$167K per year
- 8+ years
Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, identify opportunities to improve content operations.
Compensation
The target salary range for this position is 129,200 - 167,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies.
Responsibilities
- Create and maintain high-quality technical documentation for complex products and solutions.
- Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
- Partner with product teams to develop accurate, customer-focused content.
- Drive content quality, consistency, governance, and standards across documentation portfolios.
- Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.
Requirements
- Degree in English
- Degree in Technical Writing
- Degree in Computer Science
- Degree in Information Science
- Nice to have: AI-enabled content workflows