The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool maintenance.
Locations (4)
Castlegar, British Columbia, Canada
Kelowna, British Columbia, Canada
Kootenay, BC, Canada
South Okanagan, BC, Canada
Compensation
$50.33 Hourly
Responsibilities
Assist in planned and unplanned operations, maintenance and construction work requirements on a daily basis.
Coordinate the dispatch tool and related request forms, including changes and upgrades.
Identify quality improvement initiatives for dispatch processes and all field orders to proper personnel.
Coordinate external customer approvals as necessary for completion of work (i.e. high loads, service upgrades, electrical permits, etc.).
Support to field personnel through the use of the dispatch tool, including dispatch orders timelines and crew scheduling primarily for the Kelowna region, but including Kootenay and South Okanagan regions.
Requirements
Grade 12 Diploma
Nice to have: Familiarity of FortisBC geography
Nice to have: technical terms
Nice to have: interdepartmental service level agreements