- Pensacola, Florida, United States
- On-site
- Full-time · Mid
- $50K–$55K per year
- 3+ years
Provide on‑site technical assistance to Navy personnel and support classroom technology, troubleshooting hardware, software, and network issues.
Compensation
Salary: $50,000–$55,000 annually, depending on experience
Responsibilities
- Provide hands‑on field IT support to Navy personnel, instructors, and other end users.
- Troubleshoot and resolve desktop, laptop, hardware, software, and network connectivity issues.
- Support classroom IT equipment, including computers, monitors, projectors, and other instructional technology.
- Respond to, document, track, and resolve IT service tickets in accordance with established procedures.
- Assist with user account management, password resets, access issues, and account troubleshooting.
Requirements
- High School Diploma or equivalent
- Nice to have: Experience supporting U.S. Navy, Department of Defense, or other federal government IT environments
- Nice to have: Previous experience supporting classroom technology or military training facilities
- Nice to have: Familiarity with Windows operating systems
- Nice to have: Microsoft Office