Support advanced Metrology and Inspection systems as a primary technical contact for customers.
Compensation
Base Salary Range: $83,360.00 - $125,040.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Responsibilities
Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools
Diagnose and resolve complex hardware and software issues
Manage escalations and critical customer situations
Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking
Prepare detailed Field Service Reports (FSRs)
Requirements
Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field
Associate degree or technical certification with 5+ years of relevant semiconductor field service experience
V&V team looking for a technically savvy, engaged, and inquisitive engineer with a passion for product quality, and continuous improvement, working on life-protecting systems including hardware, embedded software, cloud, and mobile apps.
Responsibilities
Understand product and customer usage
Analyze requirements for testability, traceability, completeness, and unambiguity
Help define verification and validation strategies
Interpret product and technical requirements to design comprehensive test plans
Develop or assemble equipment, fixtures, and other apparatus to execute tests
Requirements
Bachelor’s Degree in a relevant Engineering discipline from an ABET-accredited program
Nice to have: Python
Nice to have: Test automation development
Nice to have: Atlassian suite of tools (Jira, Confluence)
Perform general and advanced metrology repairs, troubleshooting, preventive maintenance, calibration, and root cause analysis on plant equipment and instrumentation.
Locations (2)
Research Triangle Park, North Carolina, United States
Morrisville, North Carolina, United States
Responsibilities
Perform general to advanced Metrology repairs/troubleshooting/preventive maintenance to all plant equipment/systems
Calibrate, troubleshoot and repair process measurement and control, utility, laboratory, and benchtop instrumentation
Rebuild control valves, actuators and positioners, and switching devices
Troubleshoot and repair electrical and pneumatic control circuits
Perform electronic maintenance for pressure, temperature, flow, weight, pH, DO and other critical process parameter-measuring devices
Provide professional field service support for Molecular Devices products, including installations, service repair, and preventative maintenance for customers within the South of Ireland territory.
Responsibilities
Perform installations, service repair, and preventative maintenance for Molecular Devices instruments.
Provide timely, high quality, on-site troubleshooting and maintenance services for high-performance bio-analytical measurement and research instrumentation.
Handle assigned customer service inquiries, repairs, installations, preventative maintenance and OQ schedules.
Support customers to fast-track scientific discoveries in disease detection, drug discovery, and therapeutic development.
Requirements
Nice to have: IT
Nice to have: Computer and network management
Nice to have: Cellular Imaging Products diagnostics and repairs
Nice to have: Knowledge of Irish laboratory compliance requirements
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