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1–1 jobs· newest first

IT Support EngineerNew
BETSOL · New York, US+4 more
Competitive salaryHybrid · Full-time · Associate

+10K new in the last hour

IT Support Engineer

BETSOL · Posted Nov 12, 2026

New York, New York, United States +4 more
Hybrid
Full-time · Associate
Competitive salary
3+ years

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Provide onsite support for Customer offices as needed, managing IT assets and resolving hardware, software, and OS incidents using ITSM tools.

Locations (5)

New York, New York, United States
New Jersey, New Jersey, United States
Broomfield, Colorado, United States
Bangalore, India
Belagavi, Karnataka, India

Responsibilities

Provide onsite support for Customer offices as needed

Coordinate with offshore teams to facilitate new office locations setup and maintenance tasks

Facilitate employee onboardings and offboardings

Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware

Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests

Requirements

Bachelor’s Degree in an IT-related discipline or equivalent
Nice to have: MCSE certification
Nice to have: MCITP certification
Nice to have: MCTS certification
Nice to have: Leading a Team of IT Support Engineers in US

Skills

Windows OS support Mac OS support Hardware setup (firewalls, server racks, switches, access points, cabling)Software troubleshooting Employee onboarding and offboarding Laptop setup automation (Dell autopilot or similar)Printer configuration Email setup Wi-Fi connectivity LAN connectivity ITSM tools (ServiceNow, Jira)CMDB-based asset management ITIL processes (Incident, Request, Problem, Change Management)ServiceNow Jira CMDB Insight HPAM Dell autopilot

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) with company match
Flexible PTO + paid holidays

See full job description