- Amsterdam, Noord-Holland, Netherlands
- Full-time
Guide new customers through the onboarding process of Effectory’s employee feedback platform, ensuring a smooth, engaging first experience and long-term success.
Responsibilities
- Act as primary point of contact for new customers during onboarding
- Align with customers on goals and guide them in setting up their first survey
- Own onboarding plan, track milestones, and address risks or blockers
- Plan and facilitate onboarding meetings, including kick-offs, check-ins, and trainings
- Provide tailored training sessions and walkthroughs of platform features