- Miami, Florida, United States
- On-site
- Full-time · Mid
- 3–5 years
Design, deliver, and manage training programs, both in-person and online through ADP, while leading employee relations activities and internal communications that build an engaged, informed, and compliant workforce.
Responsibilities
- Develop, implement, and manage employee training programs
- Conduct new-hire orientation, onboarding, and department-specific training
- Deliver ongoing training on guest service, hospitality standards, and operational procedures
- Ensure employees receive required gaming, compliance, safety, and regulatory training
- Partner with department leaders to identify training and performance needs
Requirements
- Bachelor's degree or equivalent
- Nice to have: Bilingual
- Nice to have: Learning Management Systems (LMS)
- Nice to have: Canva
- Nice to have: Hospitality or training certifications