Enterprise Support jobs

Senior Manager - Customer Experience, APAC

Halter · Posted Nov 13, 2026

Open

Auckland, Auckland, New Zealand
On-site
Full-time · Manager
5+ years

Senior Manager - Customer Experience, APAC

Halter · Posted Nov 13, 2026

Open

Auckland, Auckland, New Zealand
On-site
Full-time · Manager
5+ years

Supportability Engineer

NetApp, Inc. · Posted Nov 12, 2026

Open

Tokyo, Tokyo, Japan
Full-time · Senior
7+ years

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Supportability Engineer for Keystone Storage as a Service (STaaS) in Japan, responsible for maintaining estate-level health, operational readiness, and customer success.

Responsibilities

Maintain comprehensive understanding of Keystone Estate in Japan
Monitor operational metrics and support trends
Develop and communicate risk assessments and recommendations
Lead or support estate reviews and operational health assessments
Serve as bilingual liaison between Japanese customers and global NetApp teams

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Skills

Japanese language proficiency English language proficiency Supportability engineering Enterprise support Technical account management Customer success Professional services

Technical Project Manager

Qualys · Posted Jun 26, 2026

Open

Pune
5+ years

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Technical Project Manager – Enterprise Support

Responsibilities

Manage and nurture relationships with 10-12 assigned enterprise customers
Serve as the trusted advisor and primary escalation point for customer concerns
Develop and execute customer success plans focused on adoption, retention, and value realization
Monitor customer health, satisfaction, and engagement to identify risks and opportunities
Understand customer environments, business objectives, infrastructure, and use cases

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience
Nice to have: Cybersecurity
Nice to have: Vulnerability Management
Nice to have: Compliance
Nice to have: Risk Management

Skills

Customer Success Technical Account Management Enterprise Support SaaS environments Enterprise IT infrastructure

Dir Services AE

Microsoft · Posted Nov 9, 2026

Open

Shanghai, China
On-site
5+ years

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Senior Services Sales Account Executive focused on driving Microsoft Services growth across Digital Native and Internet customers in East and South China.

Responsibilities

Identify, develop, and close consulting and support services opportunities across a broad portfolio of Digital Native and Internet customers
Develop and execute Services Sales account strategies aligned with customer business priorities, Microsoft Cloud consumption, and AI transformation initiatives
Own the end-to-end sales cycle, including opportunity qualification, solution positioning, proposal development, commercial negotiations, forecasting, and deal closure
Build and maintain trusted relationships with customer executives and key decision makers
Drive Unified Support acquisition, renewals, and upsell opportunities

Requirements

Bachelor's degree
Nice to have: Business degree
Nice to have: sales experience
Nice to have: cloud consulting
Nice to have: professional services

Skills

consultative selling opportunity management commercial negotiation executive stakeholder engagement

Senior Manager - Customer Experience, APAC

Senior Manager - Customer Experience, APAC

Compensation

Responsibilities

Requirements

Skills

Benefits

Supportability Engineer

Responsibilities

Requirements

Skills

Technical Project Manager

Responsibilities

Requirements

Skills

Dir Services AE

Responsibilities

Requirements

Skills

Benefits