Sr. Advisory Solution Consultant - CRM & Industry Workflows (TMT)
ServiceNow · Posted Nov 10, 2026
- Gurgaon, India
- Senior
- 10+ years
Support product sales as a technical, solution, and industry domain expert within a client‑facing sales team pursuing strategic enterprise customers and prospects.
Responsibilities
- Support product sales as a technical, solution, and industry domain expert within a client‑facing sales team pursuing strategic enterprise customers and prospects.
- Bring industry‑specific expertise across Manufacturing, Retail, IT/ITES, and/or Telecommunications.
- Translate industry challenges into compelling solution narratives by connecting business outcomes, customer experience, workflow transformation, automation, data, and AI with ServiceNow capabilities.
- Lead executive and technical discovery workshops to uncover customer priorities, operational challenges, transformation opportunities, and desired business outcomes.
- Develop and deliver compelling product demonstrations and solution experiences that reflect real industry scenarios and end‑to‑end business processes.