- Acheson, Alberta, Canada
- Hybrid
- Full-time · Associate
- 3–5 years
The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.
Responsibilities
- Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
- Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/ restore required functionality
- Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
- Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
- Provide end user orientation and guidance for operation of new software and computer equipment
Requirements
- Associate Degree
- BSc
- BA
- Computer Science
- Engineering