- Westerville, Ohio, United States
- On-site
- Full-time · Mid
- 3+ years
The analyst serves as the application specialist for Epic’s Resolute professional billing modules, providing ongoing support, configuration, and optimization to promote accurate billing and efficient claims processing.
Compensation
Full-Time/Benefits Eligible Monday - Friday - 8am - 5pm
Responsibilities
- Serve as the application specialist for Epic’s Resolute Professional Billing (PB) modules, providing production support and acting as a resource for questions and issues as they arise.
- Configure, maintain, and optimize Resolute PB functionality, including charge review, claim edits and billing work queues, electronic claim submission, electronic remittance advice (ERA) and payment posting, payer configuration, and denial management workflows.
- Interact with management and end users to understand workflow and business processes, gather requirements, and translate operational needs into workflow enhancements.
- Troubleshoot and resolve complex billing and claims issues by analyzing workflows, application configuration, interfaces, and downstream financial systems.
- Develop and maintain configuration, workflow, and system documentation.
Requirements
- Bachelor’s Degree
- Nice to have: Experience supporting Epic Resolute in a live production environment
- Nice to have: Knowledge of ambulatory medical practice professional billing processes