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Facilities Help Desk Specialist

7-Eleven · Posted Nov 5, 2026

Enon, Ohio, United States
Full-time
$16–$28 per hour

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The Facilities Maintenance Specialist provides support to Corporate and Franchise Stores, In House Maintenance Techs, and Vendors through multiple channels, including telephone, email, and ServiceNow tickets.

Compensation

Pay: $16.00 -$27.50 Hourly

Responsibilities

Utilize ServiceNow to create, track, and research incidents and work orders.
Provide level 1 troubleshooting for equipment both on and off the network, assisting store personnel resolve issues to avoid dispatching a work order.
Proactively monitor networked equipment, including but not limited to food, beverage, fuel, and HVAC equipment.
Follow all environmental and safety regulations in regard to fuel use at store, including monitoring Automatic Tank Gauges, addressing fuel spills, and other duties.
Answer incoming phone calls from stores, technicians, and vendors, and meeting department metrics.

Requirements

High School Diploma/GED
Nice to have: Knowledge of ServiceNow a plus
Nice to have: Bilingual a plus

Skills

Customer obsessed mentality Ability to conduct company business in a professional and ethical manner

DISTRIBUTION ASSISTANT - STOREROOM

DISTRIBUTION ASSISTANT - STOREROOM

Compensation

Responsibilities

Requirements

Skills

Facilities Help Desk Specialist

Compensation

Responsibilities

Requirements

Skills