- Canada
- 4+ years
Technical Program Manager
Responsibilities
- Serve as the technical product expert across all Guesty domains by leading advanced consultations for complex customer use cases.
- Translate business requirements into sophisticated technical solutions, making complex concepts easy for clients to understand and implement.
- Empower client proficiency through high-impact training and guidance, ensuring users are hands-on and self-sufficient in the Guesty Product.
- Drive proactive product adoption by identifying opportunities to optimize client operations and improve workflows to increase product "stickiness."
- Identify opportunities to leverage AI tools, AI agents, and automated workflows internally and externally to scale operational efficiency and client enablement.
Requirements
- Nice to have: AI Competency & Operational Transformation
- Nice to have: Market Knowledge
- Nice to have: Accounting Knowledge