- Charlotte, North Carolina, United States
- On-site
- Full-time
- $70K per year
As a Service Advisor, you’re the link between our customers and our technicians.
Compensation
$70,000+ per year, commission-based on performance. Top performers earn $150,000 or more.
Responsibilities
- Greet customers warmly, listen to their concerns, and document their service needs accurately.
- Explain recommended repairs and maintenance clearly, from oil changes and tires to brakes, suspension, and transmissions.
- Prepare accurate estimates and communicate costs with transparency.
- Work with technicians to prioritize repairs and keep vehicles on schedule.
- Recommend additional maintenance based on real customer needs, with honesty and integrity.
Requirements
- High School Diploma
- Trade Certificate
- College Degree
- Nice to have: Honda experience