Customer Solutions Engineer, Infrastructure, Google Cloud (Mandarin, English)
Google · Posted Nov 10, 2026
- Singapore, Singapore
- On-site
- Full-time
- 3+ years
Provide technical guidance to customers adopting Google Cloud Platform services, troubleshooting technical problems, and delivering best practice recommendations.
Responsibilities
- Provide solutions in cloud platforms and infrastructure; solve cloud platform tests.
- Create and deliver best practice recommendations, tutorials, blog articles, and sample code.
- Work with customers to design and implement Cloud based architectures, migration approaches, and application optimizations that enable business goals.
- Manage the customer’s problem through diagnosis, resolution, or investigation tools implementation to increase productivity for customer issues on GCP products.
- Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
Requirements
- Bachelor's degree or equivalent practical experience
- Nice to have: Experience with SQL database administration
- Nice to have: open source software communities
- Nice to have: Cloud networking solutions
- Nice to have: distributed computing