Travel Customer Service Representative in support of Booking.com, providing exceptional customer experiences by answering communications, conducting research, and resolving issues related to accommodation.
Compensation
Gross salary of 1050 EUR, alongside a monthly performance bonus.
Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Resolve basic questions and queries regarding rooms, rates, and availability
German-English Travel Customer Service Representative in support of Booking.com, focused on providing exceptional customer experiences in the travel industry.
Compensation
Gross salary of 1380 EUR, alongside a monthly performance bonus.
Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Be the first point of contact for accommodation partners by resolving basic questions and queries
Providing Polish-English customer support for Booking.com, resolving issues, consulting on products, and handling communications via voice, chat, or email.
Compensation
Competitive base salary plus performance-related bonus opportunities.
Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
Provide accurate, valid, and complete information by using the right tools, methods, and processes.
Ensure a high level of partner service and a positive partner experience
Romanian - Customer Service in support of Booking.comNewTTEC · Athens, Greece