- Jimbaran, Indonesia
Front Desk Receptionist at Four Seasons Resort Bali at Jimbaran Bay, welcoming guests, managing check‑in/out, handling guest requests, and providing Mandarin‑speaking support.
Compensation
Competitive Salary, wages, and a comprehensive benefits package.
Responsibilities
- Handle guest check‑in and check‑out processes
- Assist guests with inquiries regarding resort facilities, services, operating hours, in‑house events, transportation arrangements, directions, and local information
- Communicate effectively with Mandarin‑speaking guests and provide personalized assistance
- Ensure compliance with all Front Desk policies and procedures, including credit card handling and PCI compliance standards
- Maintain and balance the assigned cashier bank, process cash transactions, exchange foreign currencies, cash checks where applicable, and reconcile all transactions at the end of each shift
Requirements
- Diploma or equivalent qualification in Hospitality, Tourism, or a related discipline
- Nice to have: additional foreign languages