- Remote
- Remote
- Full-time · Senior
- $120K–$140K per year
- 6+ years
This position is fully remote, allowing associates to work from their home location while collaborating with cross-functional teams across multiple regions.
Responsibilities
- Design, configure, and optimize Facets Provider and Core Facets modules to support provider management, network administration, and healthcare operational workflows.
- Partner with business and technical stakeholders to translate provider and claims requirements into scalable Facets configurations and product enhancements.
- Analyze existing Facets implementations and recommend improvements that increase provider data accuracy, streamline operations, and enhance system performance.
- Lead testing activities for Facets enhancements, validating functionality and ensuring successful deployments with minimal business disruption.
- Provide advanced production support, perform root cause analysis, and implement solutions that improve system stability and user satisfaction.
Requirements
- Bachelor’s degree or equivalent work experience in Information Technology, Healthcare Administration, Business, or a related field.
- Nice to have: provider data integrations
- Nice to have: enterprise healthcare systems
- Nice to have: digital transformation
- Nice to have: Facets modernization
