- Ruskin, Florida, United States
- On-site
- Contract
- $25–$27 per hour
Customer Service & Inside Sales Coordinator for a specialty construction organization.
Compensation
The pay range for this position is $25.00 - $27.00/hr.
Responsibilities
- Serve as an initial point of contact for incoming customers and prospective clients, providing a professional and welcoming experience.
- Answer incoming calls and emails promptly and professionally, and accurately assess customer needs.
- Ask appropriate and thoughtful questions to qualify customer inquiries and determine the best next steps.
- Enter, update, and maintain customer and lead information within the NetSuite CRM system with a high level of accuracy.
- Distribute qualified leads and inquiries to the appropriate inside or outside sales team members in a timely manner.
Requirements
- Nice to have: NetSuite or similar CRM/ERP platform
- Nice to have: Background in customer support
- Nice to have: Inside sales
- Nice to have: Inbound calls
- Nice to have: Collaboration with sales and operations teams