- Remote, United States
- Remote
- Full-time · Manager
SpartanX is seeking an experienced, results-driven Solar Service Manager to lead residential solar service operations across multiple markets. This position is responsible for driving technician performance, improving service efficiency, resolving complex operational challenges, and ensuring homeowners receive timely, professional service.
Compensation
Competitive compensation based on experience and qualifications.
Responsibilities
- Lead daily residential solar service operations across assigned markets
- Oversee service queues, technician assignments, escalations, and outstanding work orders
- Partner with scheduling teams to prioritize service appointments based on urgency, technician capabilities, and geographic efficiency
- Monitor key performance indicators, including first-visit resolution, service completion times, technician productivity, and repeat visits
- Identify operational bottlenecks and implement improvements to service workflows
Requirements
- Electrical license or substantial hands-on solar electrical experience
- Nice to have: Solar Service Manager experience
- Nice to have: Field Service Manager experience
- Nice to have: Solar Operations Manager experience
- Nice to have: NABCEP certification