- Remote
- Remote
- Full-time
- 6+ years
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Responsibilities
- Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
- Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
- Developing in-depth knowledge of a technical discipline
- Uses prior experience and acquired technical expertise to execute policy/strategy
- Understand how work of team integrates with other teams and contributes to area
Requirements
- Bachelor's degree from an accredited university or college
- High school diploma with relevant experience
- Nice to have: Strong oral and written communication skills
- Nice to have: Problem-solving
- Nice to have: Project management skills