- Edmonton, Alberta, Canada
- Internship · Intern
Provide exceptional customer service and support for IT related issues, including hardware, software, and business critical applications, while gaining real-world experience in a technology team.
Responsibilities
- Provide exceptional customer service in person, via phone and email
- Participate in IT related projects
- Resolve help desk issues including troubleshooting hardware, software and business critical application issues
- Participate in imaging, installing, configuring, developing and documenting systems
- Perform administration duties including Office 365 Administration, ADS Administration, File share access permissions, Mobility Management, Hardware Inventory Management, Inventory adds/moves/changes, Readying equipment for shipping out to other branches, Maintenance of the Inventory Management system, Proper disposal of equipment
Requirements
- Post secondary education program with a specialization in Information Technology or a related field