- Remote, Philippines
- Remote
- Full-time · Manager
- 5–8 years
Serve as a strategic bridge between IT, business units, and clients, ensuring alignment between technology solutions and business objectives.
Responsibilities
- Develop and maintain strong relationships with business stakeholders, IT leadership, and external vendors
- Analyze business requirements and translate them into actionable IT solutions
- Manage IT service delivery models and monitor performance against SLAs
- Coordinate between business units and IT teams to resolve issues, prioritize requests, and implement improvements
- Conduct regular business reviews with stakeholders to assess satisfaction, identify gaps, and recommend strategic enhancements
Requirements
- Bachelor’s degree in related discipline or equivalent experience
- Masters or MBA degree a plus