- Honolulu, Hawaii, United States
- Competitive pay
- 2+ years
Responsible for receiving, coordinating and following through all requests for assistance involving Life Flight Network (LFN) by using established protocols and procedures, while maintaining exemplary customer service.
Responsibilities
- Receive, evaluate, prioritize, and coordinate emergency and routine service requests
- Answer multiple telephone lines within three rings
- Screen calls for priority
- Gather and relay necessary information for activation of LFN helicopters, ground ambulances, and fixed wing services
- Provide accurate ETA within 60 seconds
Requirements
- High School Diploma or equivalent
- Nice to have: Previous air medical dispatch experience
- Nice to have: Medical Terminology knowledge
- Nice to have: Emergency Medical Technician