- Allentown, Pennsylvania, United States
- On-site
- Full-time
- 3+ years
Provide desktop support and equipment deployment services in clinical, academic, and corporate settings, troubleshooting technical issues and fostering client relationships.
Responsibilities
- Resolve escalated desktop, application, and connectivity issues
- Perform software deployments, updates, and patching
- Document solutions and contribute to the IT knowledge base
- Provide training and guidance to junior technicians
- Communicate effectively with end-users to ensure clarity and satisfaction
Requirements
- High School Diploma
- GED