Station Agent responsible for ramp and customer service operations, aircraft loading/unloading, passenger and freight handling, flight scheduling, dispatch, safety reporting, and station daily operations.
Responsibilities
Carry out all functions of Ramp and Customer Service Agent positions
Coordinate and execute member trips, manage trip lifecycle, and ensure operational excellence for private aviation services.
Compensation
The range for the role is between $75,000-85,000 + commission. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you will be eligible for an incentive program, which rewards individual and organizational performance.
Responsibilities
Serve as the primary point of contact for members across all stages of the trip lifecycle
Intake travel needs, provide guidance on best options, and confirm bookings
Maintain proactive communication and updates
Conduct post-flight follow-up and support continuous improvement
Manage incoming quotes and validate sourcing strategy
Requirements
Bachelor’s degree or relevant experience in a high-touch customer service environment
Nice to have: aviation operations
Nice to have: off-fleet charter tools such as Avinode
