Senior Solutions Engineer
dd130521-04a9-4509-9e54-5bc2b5d9f9cd · Posted Nov 13, 2026
- Remote, United States
- Remote
- Full-time · Senior
- 5+ years
As part of a diverse and skilled Customer Success Solutions team, you will be tasked with providing existing client support, new client deployment and configuration, and general product development as directed. You will work directly with our Navanta financial institutions. You’ll answer questions via phone and email for support issues.
Responsibilities
- Works on software development initiatives at a new enhancement or feature level
- Troubleshoot and resolve customer support issues with the Web/Desktop/Web Services using browser developer tools and SQL Profiler
- Debug source code
- Perform testing of all support, deployment, and upgrade changes
- Collaborate with team members to resolve more complex problems and escalate as needed
Requirements
- Technical degree in related field or equivalent experience
- Nice to have: Jira