- London, England, United Kingdom
- Hybrid
- Full-time
ServiceNow AMS Technical Consultant responsible for L3/L4 support, cutover, go‑live, hyper‑care, and ongoing maintenance of ServiceNow platform within an AMS environment.
Responsibilities
- Acquire detailed technical and operational knowledge of the delivered ServiceNow solution
- Participate in cutover and Day‑1 readiness activities
- Provide hands‑on L3/L4 support and troubleshoot incidents
- Implement approved fixes and minor enhancements
- Serve as ServiceNow technical authority within the AMS service
Requirements
- ServiceNow Certified System Administrator
- ITIL v4 Foundation